Q: Do I need to provide my own equipment and supplies in order for Macy Maid to complete a cleaning?
A: No. To pass the savings on to our Customers, Macy Maid includes all supplies and equipment required to complete each cleaning task.
Q: Is Macy Maid a licensed cleaning company?
A: Yes! Macy Maid, Inc. is a Delaware Corporation and licensed to operate as a cleaning company. Macy Maid pays their business license annually and other appropriate liability insurance and both annual and quarterly taxes.
Q: I would like a quote for the cleaning of my home or business, how can I get one?
A: Call Today! (619) 838-3576. Or Toll-Free (888) 360-MAID. You can also fill out our online form and a Macy Maid Representative will contact you during normal business hours.
Q: What is Macy Maid's hourly rate?
A: For residential, $60 an hour. $45/Weekly, $50/Bi-Weekly, $55/Monthly. Our rates always include; two to four highly trained cleaners to perform the described work which include the cleanings of bathrooms, bedrooms, kitchens and all appliances, interior windows when reachable, dusting, vacuuming, mopping, polishing and more. For special customized pricing for businesses, please call (619) 838-3576.
Q: Why is Macy Maid considered to be a "Professional" Company?
A: To reflect the professionalism in the janitorial service industry, Macy Maid provides the highest degree in customer service and the latest technology in cleaning equipment and communication devices/software with our customers. As a recognized company, Macy Maid pays into EDD - Employment Development Department, U.S. Federal Taxes, Liability Insurance, Vehicle operation and maintenance, Vehicle Insurance, Gas, Supplies, Hardware, Training and more.
Q: What are acceptable forms of payment for services rendered by Macy Maid?
A: Visa, Mastercard, American Express, Discover, Cash, Check and Macy Maid Credit & Giftcard.
Q: What do Macy Maid cleanings include?
A: Each cleaning includes our "Macy Maid Signature Service 32", a top to bottom cleaning of all: Appliances, Bathrooms, Bedrooms, Kitchens, Hallways, Baseboards, Fans, Interior Windows when reachable, Trash removal, Dusting, Mopping, Polishing, Vacuuming and Staging of Living Areas.
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Q: Does Macy Maid provide quotes, written receipts and a guarantee for work to be performed?
A: Yes! We provide written quotes, invoices, and receipts on our Macy Maid stationary. Macy Maid does not provide quotes over the Internet. Call (619) 838-3576 for the best price on cleaning.
Q: What is Macy Maid's Cancellation Policy?
A: Out of consideration for our cleaning specialists, Macy Maid requests that if a cancellation is necessary, we are given a 24-hour notice by phone, (619) 838-3576. Our client's will be charged 15% or as detailed on Invoice of the requested cleaning if the policy is not adhered to.
Q: Does Macy Maid offer business opportunities?
A: Yes! Macy Maid, Inc. believes in sharing their innovative-business ideas, mission and professional janitorial service brand with those who pique an interest in our janitorial service business model and entrepreneurship. Click here to contact a corporate officer to learn more on how to have your own licensed Macy Maid in your town!
